Frequently Asked Questions

Everything you need to know about ordering medications and health products on Olivette Pharmacy.

📋General
📄Prescriptions
💊Products
🚚Delivery
🔒Privacy
💳Payments

What is Olivette Pharmacy?

Olivette Pharmacy is a multi-vendor platform connecting patients with licensed, PCN-registered pharmacies. You can order prescription medications, OTC drugs, vitamins, medical supplies, and health products from verified pharmacies near you — delivered safely and discreetly to your door.

Are all pharmacies on Olivette licensed?

Yes, without exception. Every pharmacy listed on Olivette must hold a valid licence from the Pharmacists Council of Nigeria (PCN) before going live on the platform. We verify credentials during onboarding and conduct ongoing compliance reviews.

How do I create an account?

Download the Olivette app, tap "Sign Up", and register with your name, phone number, email, and delivery address. Your account is free and your health information is stored securely in line with our privacy policy.

Which areas does Olivette Pharmacy serve?

We currently serve major cities across Nigeria with an expanding network of pharmacy partners. Type your address in the app to see which pharmacies are available near you and their estimated delivery times.

Can I use Olivette without the app?

Yes. You can also place orders via our website. All features — prescription upload, order tracking, account management, and payment — are fully available on the web version.

Still have questions?

Our pharmacist support team is available 7 days a week for health and medication queries.

Contact Pharmacist Support